![]() ![]() The only scenario where i'd recommend an Open-Box tv is if you bring your own protective blankets, are careful, take it home yourself, and install it yourself. You don't know how customers and even technicians handled them while being passed-around like Marilyn Monroe! Idk why someone here said not to, I trust BestBuy display models over customers monkeying with it. We had to ask for the accessories to get them. And even Excellent condition doesn't include the original cushion box! I didn't like the way GeekSquad handled my Open-Box tv, they don't wear gloves (gloves are cheap! And make cleanup a lot easier!) I don't trust the screen cleaner they use. You gotta read the fine print! Tv's, even in Excellent condition does not guarantee warranty coverage or that accessories will be included but if you ask they'll include them. We apologize for any inconvenience this may have caused.Your incident number is ********." If you had purchased extended warranty with your place of purchase, you may speak with them regarding your extended warranty. We suggest contacting a local technician or electronic store for repairs. Regrettably, your Hisense unit is out of warranty as this unit is a open box unit and as such, we are unable to complete any repairs on this unit. "Hello ****** * ********,Thank you for contacting Hisense Customer Support. We also had a perfectly fine, all accessories, no damage 55U8G come to our Depot and it immediately went Write Off one time. Most Hisense TVs also get written off, so how I got one Open Box is beyond me. Hisense will not honor MFG if it was purchased as an Open Box. I learned this out the hard way on my Hisense 65U8G that I purchased last year as an Open Box. This is not entirely true with Hisense TVs. ![]()
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